Privacy Policy
Heratia Privacy Policy
Last updated: March 2026
Introduction
Heratia respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit Heratia.com, place an order, or interact with our services.
By using our website, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information when you use our website.
Personal Information
This may include:
This may include:
- Name
- Email address
- Phone number
- Billing and shipping address
- Account information
- Information you provide when contacting us
Payment Information
Payments are processed securely through third-party payment providers such as Stripe or PayPal. Heratia does not store full credit card information on its servers.
Payments are processed securely through third-party payment providers such as Stripe or PayPal. Heratia does not store full credit card information on its servers.
Browsing Information
We may automatically collect certain information when you visit our website, including:
We may automatically collect certain information when you visit our website, including:
- IP address
- Browser type
- Page visited
- Time spent on pages
- Device information
How We Use Your Information
We use the information we collect for purposes including:
- Processing and fulfilling orders
- Providing customer support
- Communicating about orders or inquiries
- Improving our website and services
- Sending updates, offers, or marketing communications (if you choose to receive them)
- Complying with legal obligations
Sharing Your Information
Heratia does not sell or rent your personal information.
We may share information with trusted third parties only when necessary to operate our services, such as:
We may also disclose information when required by law.
- Payment processors
- Shipping and delivery partners
- Website hosting providers
- Analytics services
We may also disclose information when required by law.
Cookies and Tracking Technologies
Heratia uses cookies and similar technologies to improve website functionality and user experience.
Cookies may be used to:
Cookies may be used to:
- Remember items in your shopping cart
- Maintain login sessions
- Analyze website traffic
- Improve website performance
Data Security
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your data
- Opt out of marketing communications
Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Provide customer service
- Maintain business records
- Comply with legal requirements
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.
